We can create a customer account for you quickly and easily.
You may place your first order via credit card and if you wish you may apply for credit terms for future orders.
If credit card is your preferred payment method we are always happy to accept credit card payments.
Contact our Customer Service team member via phone or email to request a credit application or download one here www.candymaker.com
Complete the application and return. Our Credit Department will review your request and will notify you of credit term status.
Most often our lead times are 3 business days plus a day for overnight transit.
Large volumes and custom projects would require longer lead times; please contact our
Customer Service Team for additional information.
Inquire with your Customer Service Team Member, who will assist you with expedited
service and review with you associated rush charges to ensure you have the product when you need it.
Our products are normally shipped via overnight carrier service via Federal Express.
If you are placing a large order and time permits we are able to ship via truck.
Inquire with our Customer Service Team for additional details.
Ordering custom garnish logos is an easy process at Chocolates a la Carte.
Simply email your logo our Customer Service Sales Team in a jpg or tiff file attachment 300 dpi or greater,
and indicate your desired shape, possible size requirements, quantity and your required delivery date;
and we’ll step you through completing your order.
We have in house customization capabilities and can help you achieve your vision.
Contact our Customer Service Team for additional information!
Our dark chocolate shelf life is six months. Our white chocolate shelf life is three months.
Our product should be kept cool and dry in an area free of strong odors.
Ideal temperature is 65 degrees and humidity free.
Dark chocolate does not contain gluten, however it is subject to cross contamination
as our facility is not completely gluten free.
Our Dark Chocolate is Kosher Dairy Certified.
We do not carry Kosher Parve certification.
Chocolates a la Carte is proud to offer a Breakage or melting Guarantee of up to 95% of your order,
see below for additional specifics.
Inspect your product as soon as it arrives, and report breakage or melting directly within 48 hours of receiving
to our Customer Service Team at 1-800-808-2263. To better help us with our continuous quality improvement,
you might be asked to supply photos of items and package along with details on breakage specifics.
Currently orders must be placed by phone or via email.
You may reach our friendly and informative Customer Service Team at 800-808-2263
or via email to firstname.lastname@example.org.